You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: leighton193
leighton193 Author
User level: Level 1
4 points

iPhone 6s won’t charge or power on

I had a faulty iPhone 6s recently where it wouldn’t charge or power on. I tried all the regular tips (clean charging port, try a different cable, hard reset pressing the home/power buttons, dfu mode) however none of them worked. So I got a new battery and charging port fitted. Immediately the phone powered up again, and charged without any issues. It’s now been just under two weeks and the phone has done the same and refuses to charge or power up again. It is completely in-responsive and I can’t find anything by searching the internet that will help. Does anybody be have any suggestions for me to try.

iPhone 6s

Posted on Aug 12, 2019 10:01 AM

Reply
Question marked as Top-ranking reply
User profile for user: Tesserax
Tesserax
User level: Level 10
152,163 points

Posted on Aug 12, 2019 10:43 AM

I'm guessing that you have already gone through everything provided in the following article, but I'm including it just in case:


Has this phone ever been subjugated to any form of liquid exposure?


If not, it appears that you have tried everything possible that you could. At this point I would suggest that you take it back to where you got it repaired. I am assuming that it was either an Apple Store or an Apple Authorized Service Provider ... correct? If so, they should be given the opportunity to "make it right." Otherwise, any repairs would be "out-of-warranty."

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Tesserax
Tesserax
User level: Level 10
152,163 points

Aug 12, 2019 10:43 AM in response to leighton193

I'm guessing that you have already gone through everything provided in the following article, but I'm including it just in case:


Has this phone ever been subjugated to any form of liquid exposure?


If not, it appears that you have tried everything possible that you could. At this point I would suggest that you take it back to where you got it repaired. I am assuming that it was either an Apple Store or an Apple Authorized Service Provider ... correct? If so, they should be given the opportunity to "make it right." Otherwise, any repairs would be "out-of-warranty."

Reply

iPhone 6s won’t charge or power on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up