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Quicktime installation problem on Windows 10 64bit : failed to find ul_catalog.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E

Just as an FYI I had failed to install Quicktime on Windows 10 64bit. Had a very cryptic message about how it was missing ul_catalog.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E from the cab file. Running the installer with verbose logging revealed the following:


MSI (s) (D0:04) [14:49:17:118]: Executing op: AssemblyCopy(SourceName=g2rg91xw.1p4|x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86.cat,SourceCabKey=ul_catalog.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E,DestName=x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86.cat,Attributes=0,FileSize=7318,PerTick=65536,,VerifyMedia=1,ElevateFlags=4,,,,ComponentId={98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E},,,,AssemblyMode=0,)
MSI (s) (D0:04) [14:49:17:119]: Source for file 'ul_catalog.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E' is compressed
MSI (s) (D0:04) [14:49:17:120]: Note: 1: 1334 2: ul_catalog.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E 3: QuickTime.cab 
MSI (s) (D0:04) [14:49:24:572]: Product: QuickTime 7 -- Error 1334. The file 'ul_catalog.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E' cannot be installed because the file cannot be found in cabinet file 'QuickTime.cab'. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.


The missing file is actually Microsoft VC80 CRT version 8.0.50727.6195

This file is missing from the installer and so you need to install it externally. Also note I suspect it actually needs the 32bit version.


The Visual C 80 CRT can be downloaded from Microsoft here: https://www.microsoft.com/en-gb/download/confirmation.aspx?id=26347


Note that I had to install both the 64bit version (which did not work) AND the 32bit version (which then did work).


Info on the update is available here: https://support.microsoft.com/en-us/help/2538242/ms11-025-description-of-the-security-update-for-visual-c-2005-sp1-redi


It would be pleasent is somebody at Apple could update the Quicktime installer. Users with brand new Windows 10 64 bit systems will likely come across this error if they install Quicktime first. Older systems will likely have the redist installed, as part of other packages, and unaffected.


Posted on Aug 13, 2019 7:46 AM

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Posted on Aug 14, 2019 3:12 AM

The latest version of QuickTime for Windows was made for Windows Vista and Windows 7. No provisions were ever made for later versions of Windows. QuickTime for Windows was labeled “unsupported” back in January 2016 for all use on all Windows versions.

QuickTime for Windows System Requirements - Apple Support

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Aug 14, 2019 3:12 AM in response to PompeyBlue

The latest version of QuickTime for Windows was made for Windows Vista and Windows 7. No provisions were ever made for later versions of Windows. QuickTime for Windows was labeled “unsupported” back in January 2016 for all use on all Windows versions.

QuickTime for Windows System Requirements - Apple Support

Sep 13, 2019 10:25 AM in response to PompeyBlue

Thank you for the solution to this problem.

I am running Windows 7 x64 and this issue occurs every time there is an attempt to update to the latest QuickTime Player.


There is an issue however when installing the linked to vcredist which is for Visual Studios 2005.

I had a more recent Visual Studios 2005 installed and the linked too vcredist would not install because of the current version installation.


To install this version of vcredist for VS2005, I had to first uninstall the VC 2005 redist in order to install the older version. Once I uninstalled the current version, the older version installed and I was able to install the latest version of QuickTime. After updating QuickTime, I reinstalled the current version of VC 2005 redist.


When I opened Programs and Features tool, both versions are listed, so there is a sufficient enough difference between the two packages that Windows lists both of them separately in the Program and Features tool.


I figured I would add this information so that people have a complete solution without having to figure out what is going on.


Take care.


Quicktime installation problem on Windows 10 64bit : failed to find ul_catalog.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E

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