Apple ID in app store

I can’t update my apps because the email that pops up for a password to update isn’t the correct email, but in my settings and iTunes it is the correct email. How do I change the incorrect email so I can update my apps?

iPhone XS

Posted on Aug 13, 2019 10:16 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2019 10:30 AM

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

3 replies
Question marked as Top-ranking reply

Aug 13, 2019 10:30 AM in response to alizia81

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

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Apple ID in app store

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