Unable to change Family share payment method - Catch 22

My debit card was replaced with a new number. Family share settings is saying I need to verify the old card. The old card is no longer valid so it wont verify.

I try to add new card but the system keeps saying I need to correct the verification on the existing card

I try to remove/delete existing card (No longer valid and looking for verification.....) but it wont let me delete because family share requires at least 1 payment option

Posted on Aug 13, 2019 7:58 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2019 8:00 PM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to change Family share payment method - Catch 22

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.