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can't open activation lock on IPad

I used my apple ID and password but it did not work. it is the same as for my IPhone

Posted on Aug 14, 2019 1:00 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2019 6:24 PM

If you don't know the Apple ID from the hint you see (it will look something like j*****@me.com as an example), you'll need to find the original purchase receipt with the serial number printed on it and take it with you to Apple for assistance.

6 replies

can't open activation lock on IPad

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