I can't redownload iMovie

Im on a 2018/2019 MacBook Air. Today, I accidentally deleted iMovie off of my launchpad and I'm trying to redownload it but it won't let me. Also, I was suppose to update it but I never got a chance to but somehow it's still in my purchases. Instead of it saying redownload it just says update but when I click update it doesn't work so someone please help me out pleaseeeee!!!!!!!

MacBook Air

Posted on Aug 14, 2019 8:20 PM

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5 replies

Aug 15, 2019 10:03 AM in response to Becca_Rose

To cover the bases, check your Applications folder to see if, in fact, iMovie downloaded. If not, try clicking on the "Contact Support" button in the upper right hand corner of this forum's screen. Navigate to iMovie by following this path:


Contact Support/See all products and services/Apps and Software/MacApps/iMovie.


Or, under Contact Support, click on the Support menu item.


The support page gives a phone number, 1-800-My-Apple, to check on the status of your order in the App Store. Ask them what the problem could be re not being able to redownload your accidentally deleted iMovie app.


Hopefully the above contact will help you resolve your issue.


-- Rich


 

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I can't redownload iMovie

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