iMessage and FaceTime not activating

I lost my iPhone a month ago and in order to recover my account I had to update the number to my wife’s.

I have bought a new iPhone and used it with my wife’s # for couple of days. But as I have my own number now this iMessage and FaceTime is still showing my wife’s number and it’s greyed out I can’t even do anything about it. Someone please help, I have tried almost everything.

Posted on Aug 14, 2019 10:18 PM

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Posted on Aug 15, 2019 6:35 AM

Have you checked Settings/Screen Time for any restrictions?


Have you changed the number on your Apple ID? After doing that, wait a while for the number change to sync, then sign out of Messages/FaceTime and sign back in to see if that helps.


Apple ID - Manage

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iMessage and FaceTime not activating

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