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I've got a problem with iMessage and FaceTime

In the iMessage settings there's the option to link it to my Apple ID and I've done it, and there should be my phone number and my email but the phone number isn't mine.

The iPhone I'm using time ago was of my dad amd there was the number I can see now, and when it became mine I changed only the Apple ID but the number didn't change.

I tryed to go to change it in settings in the telephone category and I've put both the prefix and the phone number but nothing changed.

Please, somebody help me because I need this so that I can use iMessage and FaceTime from my iPad too.

Posted on Sep 12, 2021 5:22 AM

Top-ranking reply

ProustGiulio

Level 10

208,692 points

Posted on Sep 12, 2021 5:28 AM

In such a situation, I suggest that you use the steps provided in this support article:--> Deregister iMessage on your iPhone or online - Apple Support

If it still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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I've got a problem with iMessage and FaceTime

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