I´m trying to dowload apps in my apple TV, I haven´t used it before. I can´t get any apps, because I get an error saying that I don´t have an account. wich is wrong becaus I have one. Here´s a photo of the error that comes when I try to download app. Can anyone tell me how to fix this ?
Hello marsilia,
Thank you for using Apple Support Communities! I see that you're encountering a "No iTunes Store Account" error when trying to sign in to your Apple TV with your Apple ID. I would be happy to help point you towards a resolution.
Let's start by ensuring that you have signed in to the iTunes Store specifically with this Apple ID on a different device:
If you have not previously signed in to the iTunes & App Store with this Apple ID, you may be asked to provide a payment method. As mentioned in How to create a new Apple ID, you may also need to verify your email address before you can use the Apple ID to sign in to the iTunes Store and other Apple Services:
Let us know what happens after trying those steps.
Cheers!
Hello marsilia,
Thank you for using Apple Support Communities! I see that you're encountering a "No iTunes Store Account" error when trying to sign in to your Apple TV with your Apple ID. I would be happy to help point you towards a resolution.
Let's start by ensuring that you have signed in to the iTunes Store specifically with this Apple ID on a different device:
If you have not previously signed in to the iTunes & App Store with this Apple ID, you may be asked to provide a payment method. As mentioned in How to create a new Apple ID, you may also need to verify your email address before you can use the Apple ID to sign in to the iTunes Store and other Apple Services:
Let us know what happens after trying those steps.
Cheers!
Hi marsilia,
Glad to hear that you were able to sign in with your Apple ID on the Apple TV. Thanks for letting us know the solution, and please reach out if you need help in the future.
Take care.
I had to download iTunes and verify my apple-id there. Weird, but it worked :) thank you very much.
no itunes store account
