Time Machine won't backup new external drive

Question

Level 1

8 points

Time Machine won't backup new external drive

-External drive on which all photos stored crashed.

Had been using Time Machine to back up both the Mac and External Drive to a large second external drive

-Learned how to use Time Machine Restore properly, and got files back from backup onto new external drive, PHOTO STORAGE.

-Bought new 4TB drive, properly formatted for MAC (rechecked and reformatted drive after it didn't work with Time Machine), to use as new backup drive since old backup drive as old as the one that crashed.

-Selected new backup drive in Time Machine, under TM preferences. Options, under TM, shows the PHOTO STORAGE drive in light gray (therefore not excluded: LaCie2Jul19). As shown below, it cannot be highlighted or turned dark.

Ran Time Machine backup, and it will only backup the MAC: file it has backed up is 1/3 size of PHOTOSTORAGE and the necessary files are not on Time Machine as they were before.

Any sugguestions? Thanks.

Posted on Aug 15, 2019 7:01 AM

Reply

Answer 1

chuck_3rd

Community Specialist

Aug 15, 2019 8:26 PM in response to MVSmucker

Hello MVSmucker,

Thanks for asking the Apple Support Communities for help with Time Machine. I am happy to help.

Please ensure you are set up properly as per these two help articles:

Connect a new backup disk to your Mac - Apple Support

Choose a backup disk and set encryption options on Mac - Apple Support

This article will help with troubleshoot issues:

If you can't back up or restore your Mac using Time Machine - Apple Support

Thanks and have a wonderful day.

Reply

Answer 2

MVSmucker Author

Level 1

8 points

Aug 16, 2019 5:30 PM in response to chuck_3rd

OK. Turns out that I hadn't reformatted LaCie disc into Mac OS Extended (Journaled). While one can read and write to a disk drive with the ExFat format this drive had using Mac, Time Machine won't recognize the drive. Copied all files to another huge drive, reformated LaCie, and copied files back. All works properly for the Adobe photo program, and Time Machine now happily backs it up. Unlike screen shot above, once drive reformatted the "LaCie2Jul19" was bold faced in appearance.

All credit and many thanks to help from supervisor at Apple Chat who helped me through this after I was again told by them that Time Machine won't back up external drives. Time Machine WILL back up external drives, but they must be formatted correctly!

Reply

Time Machine won't backup new external drive

Similar questions