Unable to update name/avatar on Apple Music

I followed the advice from the question back in April, and I’m still unable to update my name or my avatar on my Apple Music. People are looking for me by my maiden last name and it’s under my married. My software is up to date and I reset and switched off my phone.

iPhone 8 Plus

Posted on Aug 15, 2019 1:31 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2019 6:20 PM

In the For You Tab, once you click on your avatar, it brings up a list- in this list at the top, you see your name and avatar again, with View Profile under your name - Tap that , it will load your page with a big red EDIT button

9 replies

Aug 15, 2019 8:02 PM in response to eyestarlet

When it says update your Apple ID, is it asking you to sign in? You must be signed in. It might be asking you to sign in, in settings in iTunes& App Store, so do that.


Try signing in and out of the music app itself 

  • Open the music app 
  • Tap on the For you Tab-
  • Tap on your profile in upper right corner
  • Scroll down to the very bottom to “view Apple ID” (it might ask you to sign in) 
  • Sign out 
  • Force Close the app - How to force an app to close on your iPhone, iPad, or iPod touch:

https://support.apple.com/en-ca/HT201330


  • Once your device restarts, go back to the music app and sign back in
  • then try the editing.


Aug 15, 2019 9:11 PM in response to Vancouver22

There is nowhere for me to sign out of anything once I click on the for you avatar. That is the original problem. I do then sign into my AppleID every single time and every single time my name is updated and there’s nothing for me to correct. I did switch the phone off several times. I deleted and reinstalled the Apple Music app. I’m STILL unable to correct my name on my playlists. This.is.frustrating...

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Unable to update name/avatar on Apple Music

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