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trace290 Author

Level 1

9 points

My card redemption code was scratched off

the redemption code was scratched off

Posted on Aug 15, 2019 2:41 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Aug 15, 2019 11:05 PM

Try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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My card redemption code was scratched off

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