You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

XR doesnt connect to lightning dock


I have 3 lightning docks at a central place in the house to charge our phones during the night. They seem to work fine. But all three new iPhone XR's don't connect to them. I went to an Apple reseller and there also my XR doesn't connect to one of their lightning docks. So it must be a software setting in the XR that I apparently switch on (without knowing) because all 3 have the same problem. Suggestions?

iPhone XR

Posted on Aug 16, 2019 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2019 9:21 AM

Hello,


See this helps:


If you see an ‘Accessory may not be supported’ alert


Good luck.

2 replies

XR doesnt connect to lightning dock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.