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Has anyone else noticed that the activity tracker isn’t tracking calories or active minutes after the latest update? I have a series 3 watch

Apple Watch

Posted on Aug 16, 2019 5:37 PM

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julieda

Level 7

32,030 points

Posted on Aug 16, 2019 5:39 PM

Make sure you updated your iPhone as well with IOS 12.4. Next, reset your Watch by pressing in the crown and side button until you see the Apple logo, then release both.

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4 replies

Top-ranking reply

julieda

Level 7

32,030 points

Aug 16, 2019 5:39 PM in response to ocrs__photography

Make sure you updated your iPhone as well with IOS 12.4. Next, reset your Watch by pressing in the crown and side button until you see the Apple logo, then release both.

Aug 16, 2019 6:17 PM in response to julieda

I did update my phone and the watch restarted after the update, or so I thought. I did restart it and it seem to be updating now 🤦🏽‍♂️. Thanks for the tip

julieda

Level 7

32,030 points

Aug 16, 2019 6:21 PM in response to ocrs__photography

Glad to be of help.

EdgemanV

Level 1

13 points

Aug 28, 2019 4:23 PM in response to julieda

I have a Series 3 watch, and had the exact same issue immediately after downloading the last software update. This tip restored the functionality of my watch.

Thanks Julieda!

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