Pre-ordered song downloaded to all devices except iPhone

So Taylor Swift's song "Lover" was released at midnight, and I had it downloaded to my iPhone. This morning though, the song disappeared. iTunes says I have it downloaded, but I don't see it on my Library. My other devices, MacBook Pro and iPad, have it downloaded, and I can access it through Apple Music. However, if I search "Your library" the song pops, I can 3D touch, but the song won't play or show the options (Play Next, Play Later, Add to Playlist, etc). I have attached a link

https://drive.google.com/file/d/1JcC-_a7w3uyQwXPs2MdUThcqiOcRnFlZ/view

iPhone XS

Posted on Aug 16, 2019 5:36 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2019 3:41 AM

Your link isn’t helpful. You can add screenshots to posts on here


to restore your purchases:

https://support.apple.com/en-ca/HT201272


On an iPhone, iPad, or iPod touch

  1. Open the iTunes Store app.
  2. On your iPhone or iPod touch, tap  More in the menu at the bottom of the screen, then tap  Purchased. On an iPad, just tap  Purchased. 
  3. Depending on what you want to redownload, tap Music, Movies, or TV Shows. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.
  4. Find the movie, TV show, or music that you want to redownload, then tap it. 
  5. Tap  to the right of the title. The movie, TV show, or music downloads to your device. You can find movies and TV shows that you redownload in the TV app§ or Videos app, and music in the Music app. Don't see the item that you purchased?




1 reply
Question marked as Top-ranking reply

Aug 17, 2019 3:41 AM in response to Rickyg157

Your link isn’t helpful. You can add screenshots to posts on here


to restore your purchases:

https://support.apple.com/en-ca/HT201272


On an iPhone, iPad, or iPod touch

  1. Open the iTunes Store app.
  2. On your iPhone or iPod touch, tap  More in the menu at the bottom of the screen, then tap  Purchased. On an iPad, just tap  Purchased. 
  3. Depending on what you want to redownload, tap Music, Movies, or TV Shows. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.
  4. Find the movie, TV show, or music that you want to redownload, then tap it. 
  5. Tap  to the right of the title. The movie, TV show, or music downloads to your device. You can find movies and TV shows that you redownload in the TV app§ or Videos app, and music in the Music app. Don't see the item that you purchased?




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Pre-ordered song downloaded to all devices except iPhone

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