You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Home button not working

How can I fix this issue my home button just randomly stop working and the pop up message will rAndomly pop up and say Touch ID is not supported on this device nothing was changed in my setting or not damaged by any heat or water or anything just stoped working and I can’t reboot the phone because the button is not. Working

iPhone SE

Posted on Aug 16, 2019 11:38 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2019 11:49 PM

It could be the home button losing “pairing” with the logic board. If that’s it then Apple or an Apple Authorized Service Orovider might be able to diagnose the problem and properly pair them if that’s it.

1 reply

Home button not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.