Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad white blank screen-press home to recover

Hi!

I've recently "tried" to restore my ipad after I lost the passcode to it. However, I accidentally click "update" instead of clicking "restore". I realised my mistake yet it was too late to do anything. Now my ipad is appearing to have a white blank screen with the word "press home to recover" yet it requires a passcode when I press the home button ( I lost the passcode). Please help me to restore my ipad preferably, to do a factory reset!!! Thank you!!!

iPad (6th gen) WiFi

Posted on Aug 17, 2019 12:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2019 8:15 AM

Hello,


Please refer to the following Apple Support document.


If you can’t update or restore your iPad

1 reply

Ipad white blank screen-press home to recover

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.