You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad white blank screen-press home to recover

Hi!

I've recently "tried" to restore my ipad after I lost the passcode to it. However, I accidentally click "update" instead of clicking "restore". I realised my mistake yet it was too late to do anything. Now my ipad is appearing to have a white blank screen with the word "press home to recover" yet it requires a passcode when I press the home button ( I lost the passcode). Please help me to restore my ipad preferably, to do a factory reset!!! Thank you!!!

iPad (6th gen) WiFi

Posted on Aug 17, 2019 12:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2019 8:15 AM

Hello,


Please refer to the following Apple Support document.


If you can’t update or restore your iPad

1 reply

Ipad white blank screen-press home to recover

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.