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Accidental purchase

Would like to make sure I don’t get charged as it’s still in processing. I accidentally got the 6 month subscription for Tinder an meant to only get 1 month . Was accidental an inconvenient as money is needed for dog food . Can that be reversed soon as possible thank you

iPhone 6s

Posted on Aug 17, 2019 1:57 AM

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Posted on Aug 17, 2019 2:08 AM

Purchases are obviously considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Aug 17, 2019 2:08 AM in response to austyn272

Purchases are obviously considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Aug 17, 2019 2:09 AM in response to austyn272

This is a user to user forum: you are not talking to Apple here and we don't have access to your account.


First, cancel the subscription: please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


Accidental purchase

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