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epbm4 Author

Level 1

4 points

Missing photos

Ever since I back-up to iCloud, some of my photos are missing and just show a white box with a small cloud in the corner. I have plenty of storage. How can I view my photos?

Posted on Aug 17, 2019 6:10 AM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Aug 17, 2019 11:52 AM

If you go to Settings/Your Name/iCloud/Photos, do you have Optimization turned on? If so, try turning it off. Allow time for full resolution photos to download.

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Missing photos

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