Transfer Data From Broken Phone to New One

can i somehow transfer my pictures and data from my broken screen iphone xs max to my new iphone xs max without icloud ? i dont have icloud back up and for me to make a back up through my computer i need to trust the computer in my phone but my screen is not working , is there an alternative ?

iPhone XS Max

Posted on Aug 18, 2019 5:00 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2019 5:47 PM

Usually it would be to get a new screen installed. That can be interesting with Apple because they make everyone receiving service sign a disclaimer acknowledging that they understand data can be lost. That’s not usually the case, but sometimes they just restore to factory settings to test it or even offer a complete replacement. Also, Apple won’t do s repair unless they can make a device fully functional, If there’s any kind of damage to the case then they’ll probably only offer a full out of warranty replacement.


This is something that third party repair might be able to do where they won’t delete your data. If you’re just going to dispose of the old phone anyways, it might be possible to just ask if a working salvage screen be used to access your data, then removed and reused for another customer. Most data recovery specialists will have them around for severely damaged devices where the only goal is to get data.

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Question marked as Top-ranking reply

Aug 18, 2019 5:47 PM in response to CrisCastro5

Usually it would be to get a new screen installed. That can be interesting with Apple because they make everyone receiving service sign a disclaimer acknowledging that they understand data can be lost. That’s not usually the case, but sometimes they just restore to factory settings to test it or even offer a complete replacement. Also, Apple won’t do s repair unless they can make a device fully functional, If there’s any kind of damage to the case then they’ll probably only offer a full out of warranty replacement.


This is something that third party repair might be able to do where they won’t delete your data. If you’re just going to dispose of the old phone anyways, it might be possible to just ask if a working salvage screen be used to access your data, then removed and reused for another customer. Most data recovery specialists will have them around for severely damaged devices where the only goal is to get data.

Aug 18, 2019 5:35 PM in response to CrisCastro5

There is no way to do the backup if you can't access the screen.


Apple can replace the screen, but they will not guarantee your data will be safe; they may have to reset the phone while working on it.


Some third-party shops can do screen repair and that may be a better option if you absolutely need the pictures. Having a third party work on it may void any future help from Apple.


~Lyssa

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Transfer Data From Broken Phone to New One

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