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transferring data from an iPhone to another

I crashed my iPhone along with the screen and now the screen doesn't work, I need to transfer all the photos to another phone, both are connected to the same account, what should I do?

iPhone 8 Plus, iOS 15

Posted on Aug 19, 2023 6:52 PM

Reply
Question marked as Best reply

Posted on Aug 19, 2023 7:08 PM

If you had taken a backup of the old iPhone then the data can still be transferred to the new new as given below


iPhone to iPhone, there are two ways,

  1. Restore from iCloud Backup --> Restore or set up your device from an iCloud backup - Apple ...
  2. Restore from iTunes backup --> Restore your iPhone, iPad, or iPod touch in iTunes on PC ...


If you do not have a backup then I am sorry you will have to take the device to...


Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

  1. If you prefer face-to-face assistance, you can visit an Apple Retail Store. Apple Retail Stores are designed to provide a hands-on experience with Apple products and offer support services. You can speak with Apple specialists, known as "Creative Pros" in some locations, who can assist you with product-related inquiries or minor troubleshooting.
  2. In addition to Apple Retail Stores, there are Apple Authorized Service Providers (AASPs) that are authorized to perform repairs on Apple products. AASPs are independent businesses certified by Apple to offer service and repairs for various Apple devices.
  3. If visiting a physical location is not possible or convenient, you can seek support by contacting Apple Support. Apple offers various channels for support, including phone support, live chat, and email. The official Apple Support website provides information on how to reach out to Apple for assistance.


Finally, you can also start a repair log or track the status of existing repair --> Apple Repair and Repair Status Check - Official Apple Support


In summary, Apple provides customers with a range of support options, including the Genius Bar Reservation system, visits to Apple Retail Stores or Authorized Service Providers, and various channels to contact Apple Support for assistance with their products. These services aim to ensure that Apple users receive the necessary help and support whenever they encounter issues with their devices.




2 replies
Question marked as Best reply

Aug 19, 2023 7:08 PM in response to Tamerlan6595

If you had taken a backup of the old iPhone then the data can still be transferred to the new new as given below


iPhone to iPhone, there are two ways,

  1. Restore from iCloud Backup --> Restore or set up your device from an iCloud backup - Apple ...
  2. Restore from iTunes backup --> Restore your iPhone, iPad, or iPod touch in iTunes on PC ...


If you do not have a backup then I am sorry you will have to take the device to...


Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

  1. If you prefer face-to-face assistance, you can visit an Apple Retail Store. Apple Retail Stores are designed to provide a hands-on experience with Apple products and offer support services. You can speak with Apple specialists, known as "Creative Pros" in some locations, who can assist you with product-related inquiries or minor troubleshooting.
  2. In addition to Apple Retail Stores, there are Apple Authorized Service Providers (AASPs) that are authorized to perform repairs on Apple products. AASPs are independent businesses certified by Apple to offer service and repairs for various Apple devices.
  3. If visiting a physical location is not possible or convenient, you can seek support by contacting Apple Support. Apple offers various channels for support, including phone support, live chat, and email. The official Apple Support website provides information on how to reach out to Apple for assistance.


Finally, you can also start a repair log or track the status of existing repair --> Apple Repair and Repair Status Check - Official Apple Support


In summary, Apple provides customers with a range of support options, including the Genius Bar Reservation system, visits to Apple Retail Stores or Authorized Service Providers, and various channels to contact Apple Support for assistance with their products. These services aim to ensure that Apple users receive the necessary help and support whenever they encounter issues with their devices.




Aug 19, 2023 8:14 PM in response to Tamerlan6595

Tamerlan6595 Said:

"transferring data from an iPhone to another: I crashed my iPhone along with the screen and now the screen doesn't work, I need to transfer all the photos to another phone, both are connected to the same account, what should I do?"

-------


Sync through iCloud:


Enable Items in iCloud Settings on Another Device. If items were enable on these in the iCloud Settings (i.e. Contacts and Photos), then enable those in iCloud Setting on another device associated to the same account. If set up, then they will show up, Sure enough...


As an example...

Syncing Contacts on your Devices:

As an example, here is how to enable Photos on two devices:

A. iPhone or iPad:

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)


B. Mac:

  1. Go to: System Preferences
  2. Click: Apple ID (on top-right)
  3. Select: Photos (by giving it a check mark)

transferring data from an iPhone to another

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