How to view Photos from old iPhone on new one?
My phone was damaged to the extent that it cannot be used ever. With my new phone I can’t retrieve my photos. Suggestions?
[Re-Titled by Moderator]
iPhone 12
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My phone was damaged to the extent that it cannot be used ever. With my new phone I can’t retrieve my photos. Suggestions?
[Re-Titled by Moderator]
iPhone 12
Do you have a working backup of your old iPhone from the time before it became damaged?
A backup will have saved the photos as well, unless you have been using iCloud Photos.
Have you tried to restore your new iPhone from the last backup you made?
See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If you have been using iCloud Photos, the iCloud backup of the iPhone does not includ ethe photos. Then you have to enable iCloud Photos on your iPhone and wait for the photos to come back from iCloud, as described in the second part of this document: Get help with missing photos - Apple Support
Do you have a working backup of your old iPhone from the time before it became damaged?
A backup will have saved the photos as well, unless you have been using iCloud Photos.
Have you tried to restore your new iPhone from the last backup you made?
See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If you have been using iCloud Photos, the iCloud backup of the iPhone does not includ ethe photos. Then you have to enable iCloud Photos on your iPhone and wait for the photos to come back from iCloud, as described in the second part of this document: Get help with missing photos - Apple Support
How to view Photos from old iPhone on new one?