"Please enter a 7-digit phone number"

I have an Android and I've been using Apple Music for a while. I moved to another country, cnahged the region in the settings but now I can't set a payment method in my Apple ID because it asks for a 7-digit phone number but in country where I live we've got 8-digit numbers.


Can someone please help me to solve this problem?

iPhone XS

Posted on Aug 19, 2019 12:24 AM

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Question marked as Top-ranking reply

Posted on Aug 19, 2019 6:17 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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"Please enter a 7-digit phone number"

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