Activation lock
The email account I used to set up my iPad has been disabled and now I can’t use it to get pass the activation lock, what can I do?
Question marked as
Does the email account actually have to be active? I don't think it does. You just have to enter the information for the one used to set the lock.
Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - An activation lock can only be removed using the log-in information for the account that applied the lock. https://support.apple.com/HT201441
Apple may remove a lock if a person can provide sufficient evidence of valid ownership. The device is normally taken to an Apple Store with identification and the original sales receipt. I.e., the receipt when the item was sold to the first owner, and preferably by that person. There is apparently no set policy (I asked at an Apple Store) and a store may simply refuse, particularly if they are not satisfied you have proven ownership by provenance.
