You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Get money back

Q:

Money back for the app

Hey! Please, help me to get money back for the subscription that I randomly agreed to pay. It ‘s already 3 days left, But I promise, I didn’t expect that it’ take money. ( Facey photoshop). Please, help, to cancel and return the money. I am already all the day tying to contact anyone, but it’s impossible to to anything((

By the way, if that, I am ready to pay for the 3 days that I used it...(

iPhone XS

Posted on Aug 20, 2019 1:19 AM

Reply
4 replies

Aug 20, 2019 12:20 PM in response to AnnaRukojopick

Make sure its correctly cancelled by following the steps here: View, change, or cancel your subscriptions - Apple Support


Then contact iTunes billing for a refund by filling in this form: iTunes Store - Contact Us - Official Apple Support


Refunds for subscriptions are not handled the same way as regular purchase refunds, so you need to contact iTunes directly.

Get money back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.