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Q:

Money back for the app

Hey! Please, help me to get money back for the subscription that I randomly agreed to pay. It ‘s already 3 days left, But I promise, I didn’t expect that it’ take money. ( Facey photoshop). Please, help, to cancel and return the money. I am already all the day tying to contact anyone, but it’s impossible to to anything((

By the way, if that, I am ready to pay for the 3 days that I used it...(

iPhone XS

Posted on Aug 20, 2019 1:19 AM

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4 replies

Aug 20, 2019 12:20 PM in response to AnnaRukojopick

Make sure its correctly cancelled by following the steps here: View, change, or cancel your subscriptions - Apple Support


Then contact iTunes billing for a refund by filling in this form: iTunes Store - Contact Us - Official Apple Support


Refunds for subscriptions are not handled the same way as regular purchase refunds, so you need to contact iTunes directly.

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