Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is frozen

i have an iPhone XR and it’s frozen it won’t let me exit out of any apps and I can’t restart it because the slide to power off button won’t pop up. Is there any other way I can restart my phone?

iPhone XR

Posted on Aug 20, 2019 5:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2019 5:20 PM

try a forced restart - press and release the volume up button then the volume down button then hold the side button until you see the Apple logo.

1 reply

My phone is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.