Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is frozen

i have an iPhone XR and it’s frozen it won’t let me exit out of any apps and I can’t restart it because the slide to power off button won’t pop up. Is there any other way I can restart my phone?

iPhone XR

Posted on Aug 20, 2019 5:11 PM

Reply
Question marked as Apple recommended

try a forced restart - press and release the volume up button then the volume down button then hold the side button until you see the Apple logo.

Posted on Aug 20, 2019 5:20 PM

1 reply

My phone is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.