My iPhone 11 is frozen

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Level 1

4 points

My iPhone 11 is frozen

My phone is frozen and I don’t know what to do. I can’t open any of my apps, I can’t use my power button and I can’t turn off my phone. someone send help 🥲

[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Jul 17, 2022 11:35 PM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

416,762 points

Jul 18, 2022 12:53 AM in response to zahxx

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

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Answer 2

Gigi6623

Level 2

349 points

Jul 18, 2022 1:17 AM in response to zahxx

Maybe you can try this solution: If your iPhone won't turn on or is frozen - Apple Support

If it doens't work, you can plug your device into a computer (which has iTunes installed) and use iTunes to restore your device to factory reset. Thus, everything including the settings on your iPhone will be erased. After that, you can reset your iPhone as a new one.

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My iPhone 11 is frozen

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