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User profile for user: zahxx
zahxx Author
User level: Level 1
4 points

My iPhone 11 is frozen

My phone is frozen and I don’t know what to do. I can’t open any of my apps, I can’t use my power button and I can’t turn off my phone. someone send help 🥲


[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Jul 17, 2022 11:35 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,828 points

Posted on Jul 18, 2022 12:53 AM



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User profile for user: Gigi6623
Gigi6623
User level: Level 2
349 points

Jul 18, 2022 1:17 AM in response to zahxx

Maybe you can try this solution: If your iPhone won't turn on or is frozen - Apple Support

If it doens't work, you can plug your device into a computer (which has iTunes installed) and use iTunes to restore your device to factory reset. Thus, everything including the settings on your iPhone will be erased. After that, you can reset your iPhone as a new one.

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My iPhone 11 is frozen

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