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My Iphone 6 shuts off everytime i put my passcode in

My Iphone 6 just keeps shutting off randomly, and then when I try to put the passcode in, it shuts off again. I also tried to update it, but it shut off after i entered in the passcode in order to update. How do I fix this?

iPhone 6

Posted on Aug 21, 2019 6:53 AM

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Posted on Aug 21, 2019 11:25 AM

While you could try restoring the phone to factory and setting up as new and testing, I suggest that you make a Genius Bar appointment at the nearest Apple Store to have the device checked. The iPhone 6 is an older device, will not support the new iOS this fall, and is probably in line for a replacement.

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Question marked as Best reply

Aug 21, 2019 11:25 AM in response to rdunn02

While you could try restoring the phone to factory and setting up as new and testing, I suggest that you make a Genius Bar appointment at the nearest Apple Store to have the device checked. The iPhone 6 is an older device, will not support the new iOS this fall, and is probably in line for a replacement.

My Iphone 6 shuts off everytime i put my passcode in

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