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Geneva305 Author

Level 1

8 points

Unable to update my Payment method

Card on file is expired, impossible to remove and impossible to add a new payment method?

How should i do?

iPhone XR

Posted on Aug 21, 2019 7:02 PM

Top-ranking reply

King_Penguin

Level 10

334,228 points

Posted on Aug 21, 2019 10:50 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage

If that also doesn't work contact iTunes Support and see if they can help you do it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

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Unable to update my Payment method

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