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there is a subscription I was charged for that I thought I cancelled before it was due

there is a subscription i was charged for that i thought i cancelled befor it was due . how do i get my money back


[Image Edited by Moderator to Remove Personal Information]

Posted on Aug 22, 2019 2:45 AM

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Question marked as Top-ranking reply

Posted on Aug 22, 2019 2:47 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html


And it's not a good idea to post images containing your email address and billing address on a public forum.

1 reply
Question marked as Top-ranking reply

Aug 22, 2019 2:47 AM in response to kennisha289

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html


And it's not a good idea to post images containing your email address and billing address on a public forum.

there is a subscription I was charged for that I thought I cancelled before it was due

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