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My phone screen is unresponsive once I make a call

Can anyone suggest why my phone screen is Blakened unresponsive once I make a call and close

what is a solution for this




[Re-Titled by Moderator]

iPhone X

Posted on Aug 22, 2019 8:22 AM

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Question marked as Top-ranking reply

Posted on Aug 22, 2019 8:24 AM

Typically

User troubleshooting:

Follow the 3R's- if a restart does not solve your problem proceed


1. restart, ie power off/on,


2. reset http://support.apple.com/kb/HT1430


3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414



if still nothing take it in for a hardware issue.

1 reply
Question marked as Top-ranking reply

Aug 22, 2019 8:24 AM in response to subhash161

Typically

User troubleshooting:

Follow the 3R's- if a restart does not solve your problem proceed


1. restart, ie power off/on,


2. reset http://support.apple.com/kb/HT1430


3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414



if still nothing take it in for a hardware issue.

My phone screen is unresponsive once I make a call

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