My father made an Apple ID and doesn't remember the password

Hello, Apple's Support Team. I have a BIG problem.


Let me explain. I don't use the iPhone, yet, but my sister's do. My sister has used iPhone with not an Apple ID made by her name but my father's name about two years.

Without any talk with her, my father made an ID and he doesn't remember ANYTHING!

So this is >the problem<.

Since he doesn't know anything about the account(including a username, password, hints for the password, etc.), my sister cannot access to all the functions and services of the iPhone.


All I know about the ID created by my father is two things.

First, the ID's email

Second, the ID's name (found in iPhone's basic app-Setting)


Because I'm Korean high school student, my English composition will not be smooth. Please understand and help me to find my father's ID. I'll be waiting for your reply.


[Edited by Moderator]

iPhone 6

Posted on Aug 22, 2019 8:46 AM

Reply
2 replies

Aug 22, 2019 8:53 AM in response to eunhye2405

Hello, Apple's Support Team.

These are user forums, we are fellow users, it's not 'Apple's Support team'.

Since he doesn't know anything about the account(including a username, password, hints for the password, etc.), my sister cannot access to all the functions and services of the iPhone.

He can reset its password : If you forgot your Apple ID password - Apple Support


If he's also forgotten its security questions : If you forgot the answers to your Apple ID security questions - Apple Support


If he needs iTunes Support's help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or hhttps://www.apple.com/emea/support/itunes/contact.html


And you shouldn't post your email addresses on a public forum.

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My father made an Apple ID and doesn't remember the password

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