shahbaz257 Author

Level 1

4 points

I can't set up new iPhone X

I'm trying to set up my new phone and whenever I put in the Apple ID it says it cannot connect to the Apple ID server. I also tried setting up with an iCloud backup and it says that it needs to connect to WiFi even though I'm already connected. Is there something wrong with my phone?

iPhone X

Posted on Aug 22, 2019 11:18 AM

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Level 10

685,251 points

Aug 22, 2019 11:20 AM in response to shahbaz257

Troubleshooting Wi-Fi issues in IOS

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

Backup - Restore your device from an iCloud or iTunes backup

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I can't set up new iPhone X

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