My back camera of my Iphone 8 plus

Hi! I need your help!!

Today my cellphone fall and nothing is broken, but my back camera doesnt work, its all in black, but when i open the back camera of instagram its works but with a lot of zoom!!

Please can you help me?? I work with my phone and I need to fix it!

Posted on Aug 22, 2019 11:50 AM

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1 reply

leroydouglas

Level 10

200,676 points

Aug 22, 2019 11:53 AM in response to VickyF123

User troubleshooting:

Follow the 3R's- if a restart does not solve your problem proceed

1. restart, ie power off/on,

2. reset http://support.apple.com/kb/HT1430

3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

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My back camera of my Iphone 8 plus

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