My computer isn’t working. I may have gotten water in it. Suggestions?

My computer isn’t working. I may have gotten water in it. Suggestions?




[Re-Titled by Moderator]


Posted on Aug 23, 2019 1:28 AM

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7 replies

Aug 23, 2019 8:44 PM in response to TheBigAlan

Accidental damage has never been covered under traditional AppleCare.


Complaints like yours have resulted in a different AppleCare program today than the one available when you bought your Mac. In the US, this has been in force for about two years.


The new program is called AppleCare Plus. "Defects in materials or workmanship" is still covered for free.


AppleCare PLUS also includes up to two 'incidents' of accidental damage included. Screen damage falls into the US$99 deductible category. Major damage such as severe falls or liquid spills falls in the US$250 deductible category.


Details here:

AppleCare Products - Mac - Apple


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Aug 23, 2019 8:12 PM in response to archieny

So: the red dot inside indicates liquid damage. 2) The good $$ I pay for Apple Care is wasted. 3) Why buy another Mac if the corporate entity excludes my machine when it’s damaged? 4) Very disillusioned. 5) An apple tech told me today that the latest MacBook Pro, if liquid gets inside, destroys all data. 6) He also revealed that a battery can’t be replaced without also replacing most of the hardware. Unbelievable. I thought Apple actually favored its customers. Sad.

Aug 23, 2019 9:17 PM in response to TheBigAlan

Why buy another Mac if the corporate entity excludes my machine when it’s damaged?


It isn't just Macs - this applies to ALL manufacturers of laptops/computers. Laptops and some other electronics are not expected to be waterproof. The owner of the laptop is responsible for such damage.


https://www.cpscentral.com/what-is-and-isnt-covered-by-a-standard-laptop-warranty/



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My computer isn’t working. I may have gotten water in it. Suggestions?

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