can not restart my i phone 5s
my I phone 5s shut done and I can not restart it
iPhone 5s
Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
my I phone 5s shut done and I can not restart it
iPhone 5s
If your iPhone, iPad, or iPod touch won't turn on or is frozen
If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
If your screen is black or frozen
If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:
If your device still won't turn on or start up
Plug in your device and let it charge for up to one hour.
After a few minutes, you should see the charging screen.
If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your device still doesn't turn on, see what to do next.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
If your screen is black or frozen
If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:
If your device still won't turn on or start up
Plug in your device and let it charge for up to one hour.
After a few minutes, you should see the charging screen.
If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your device still doesn't turn on, see what to do next.
can not restart my i phone 5s