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Removing or adding payment for an expired credit caard in the Itunes store

My credit card on file for itunes is expired. It won't let me add a new method of payment until I verify the expired one. It won't let me verify the expired one until I have another form of payment. It is the same card # with a new exp date and code, but will not let me change it. I am not sure what to do??

Posted on Aug 23, 2019 3:59 PM

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Posted on Aug 24, 2019 10:01 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html 

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Question marked as Best reply

Aug 24, 2019 10:01 AM in response to BodhiRose

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html 

Removing or adding payment for an expired credit caard in the Itunes store

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