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Level 1

11 points

MacBook Air (13-inch), keyboard (built-in) doesn't work correctly

Hi, can anyone please help.. my MacBook Air keyboard suddenly doesn't work correctly. Some of the keys are not functioning when I login, I'm using it all morning without any issues then put on sleep for an hour only. I have tried to restart, and also reset (SMC) but still not working. Currently I'm using external keyboard to use my laptop.

Aside from the few letters not working the rest are functioning well (command and F keys, touchpad)

Posted on Aug 25, 2019 12:57 AM

Best reply

HWTech

Level 9

57,008 points

Posted on Aug 25, 2019 11:35 AM

Your internal keyboard has a hardware issue. You need to take the laptop to Apple or an Apple Authorized Service Provider to be repaired.

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MacBook Air (13-inch), keyboard (built-in) doesn't work correctly

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