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Apple ID creation issue

cx is trying to create an Apple ID for her daughter through her family sharing but after agreeing to the terms and conditions cx get a message that a say the email that is linked to account is already in use what do I do

iPad (6th gen) WiFi

Posted on Aug 25, 2019 9:34 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2019 9:40 AM

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. There have also been posts that if you delete an ID associated with the address, you can never reuse the address. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

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Question marked as Top-ranking reply

Aug 25, 2019 9:40 AM in response to neeka214

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. There have also been posts that if you delete an ID associated with the address, you can never reuse the address. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

Apple ID creation issue

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