Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email used by Another Apple ID Error

Through Family I added my child to get her an Apple ID (using a newly created email address). The set up went great and now they are part of my “family”. However, when I went to change the Apple ID on an old iPad to give them I received an error message that states “email used by another Apple ID”. This is not possible because it is a new email and Apple ID that has never been used. I considered deleting her from the family and starting over but because she is a minor I can not delete it. Any suggestions on how I can change the Apple ID on the iPad?

Posted on Jun 1, 2023 8:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2023 9:59 AM

When giving away an Apple device for a different user, please reset first:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

Then you may enter the new user’s Apple ID account during setup.

Set up your iPhone or iPad - Apple Support

1 reply

Email used by Another Apple ID Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.