Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

back up

I recently reset my iphone and I wanted to set it up with one of my icloud backups but now my phone is stuck on loading the back up. what do i do?

iPhone 8 Plus

Posted on Aug 25, 2019 11:35 AM

Reply

Best reply

Level 10

684,219 points

Posted on Aug 25, 2019 1:47 PM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Backup couldn’t be completed or you can’t restore

Backup couldn’t be completed or you can’t restore (2)

Backup couldn’t be completed or you can’t restore (3)

View in context

Similar questions

1 reply

Best reply

Level 10

684,219 points

Aug 25, 2019 1:47 PM in response to layla75

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Backup couldn’t be completed or you can’t restore

Backup couldn’t be completed or you can’t restore (2)

Backup couldn’t be completed or you can’t restore (3)

Reply

back up

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up