You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: MECphone
MECphone Author
User level: Level 1
8 points

New phone approval

I purchased a new iphone and keep getting the "Approve this iphone" message which continues saying: "Go to one of your other devices signed in to icloud to approve this iphone" I have, where do I go once in my account to approve the new phone if it is already listed in the "Devices" section?

iPhone 8 Plus

Posted on Aug 25, 2019 7:48 PM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,906 points

Posted on Aug 25, 2019 7:50 PM

Is you keychain enabled? See the pic below, is this your situation?




Try these steps in order:

  1. Turn off iCloud Keychain on both the devices
  2. On your iPhone, go to Keychain and tap Approve with Security Code
  3. When prompted for the 4-digit iCloud Security code tap Forgot Code
  4. Simply follow the prompts and steps to reset the code
  5. Now this device will have iCloud Keychain enabled and working
  6. Now on your second device, enable iCloud Keychain
  7. You should get a notification on the first device about this activity. Enter your iCloud / Apple ID password when asked
  8. iCloud Keychain should now be enabled



This is almost certainly a keychain issue. Try these steps:

  1. Turn off iCloud Keychain on both the MacBook and iPhone.
  2. From your iPhone, go to Keychain and tap Approve with Security Code.
  3. When prompted for the 4-digit iCloud Security code tap Forgot Code.
  4. Follow the prompts to reset the code.
  5. Now this device should have iCloud Keychain enabled and working.
  6. Now from your MacBook, enable iCloud Keychain.
  7. You should get a notification on the iPhone about this. Enter your iCloud password in the prompt.
  8. iCloud Keychain should now be enabled.


Most likely the process will stop "Approve your device" notifications!


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,906 points

Aug 25, 2019 7:50 PM in response to MECphone

Is you keychain enabled? See the pic below, is this your situation?




Try these steps in order:

  1. Turn off iCloud Keychain on both the devices
  2. On your iPhone, go to Keychain and tap Approve with Security Code
  3. When prompted for the 4-digit iCloud Security code tap Forgot Code
  4. Simply follow the prompts and steps to reset the code
  5. Now this device will have iCloud Keychain enabled and working
  6. Now on your second device, enable iCloud Keychain
  7. You should get a notification on the first device about this activity. Enter your iCloud / Apple ID password when asked
  8. iCloud Keychain should now be enabled



This is almost certainly a keychain issue. Try these steps:

  1. Turn off iCloud Keychain on both the MacBook and iPhone.
  2. From your iPhone, go to Keychain and tap Approve with Security Code.
  3. When prompted for the 4-digit iCloud Security code tap Forgot Code.
  4. Follow the prompts to reset the code.
  5. Now this device should have iCloud Keychain enabled and working.
  6. Now from your MacBook, enable iCloud Keychain.
  7. You should get a notification on the iPhone about this. Enter your iCloud password in the prompt.
  8. iCloud Keychain should now be enabled.


Most likely the process will stop "Approve your device" notifications!


Reply

New phone approval

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up