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Hello. I was charged money for a subscription that I did not commit. I try to return the money according to the instructions. I choose the option "I did not give consent to this purchase", but sends me to a broken page https://getsupport.apple.com/ How do I get a refund? Please, help me.
iPhone 8 Plus
FIRST, you need to cancel the subscription-->View, change, or cancel your subscriptions - Apple Support
If you see and cancel the subscription there, then go to -->Request a refund for an App Store or iTunes Store purchase - Apple Support
If you do not see it in your Apple subscriptions you must have subscribed directly with the provider. Apple cannot refund in this case, but this link offers advice-->Get help with subscriptions not billed through Apple - Apple Support
FIRST, you need to cancel the subscription-->View, change, or cancel your subscriptions - Apple Support
If you see and cancel the subscription there, then go to -->Request a refund for an App Store or iTunes Store purchase - Apple Support
If you do not see it in your Apple subscriptions you must have subscribed directly with the provider. Apple cannot refund in this case, but this link offers advice-->Get help with subscriptions not billed through Apple - Apple Support
The problem is that I do everything according to the instructions, but the 4th step in the instructions that you sent me, you need to select the problem. I select "refund", and click the "send" button, and it throws me to the page "Sorry. At the moment, the request is impossible." I do not know who to contact me with this problem. Region: Ukraine. Thanks you
Свяжитесь с российской поддержкой по телефону: 8 (800) 555-67-34
Возможно они смогут вам помочь.
Спасибо! Попробую.
Refund
