i cannot link up my apple tv.When i enter my apple ID it says verification failed there was an error connecting to the apple ID server. when I go to setting, it says the same thing
If it is saying that it's not connected to the internet then that is why it isn't allowing you to sign in.
What model Apple TV is it?
Make sure DNS is set to auto
If on wifi try Ethernet
To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks
Test on another network
If it is saying that it's not connected to the internet then that is why it isn't allowing you to sign in.
What model Apple TV is it?
Make sure DNS is set to auto
If on wifi try Ethernet
To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks
Test on another network
That's ok. I will do my best to explain.
You can verify your Apple TV model here
Identify your Apple TV model - Apple Support
DNS is what determines how the content is sent to your Apple TV. It needs to be set on auto to ensure it is using the one supplied by your internet service provider. To verify go to settings - general - network (for 2nd and 3rd gen) or settings - network (4th gen and 4K). You would select your network and where it shows Configure DNS is should say auto or automatic, if says manual it needs to be changed. I posted a screenshot from a current Apple TV, it may look a little different if you have an older model.
In order to troubleshoot you would need to bypass the Wifi and connect an ethernet cable from your router to the Apple TV. If it connects properly then that will verify an issue with your wifi network.
istumbler and netstumbler are used to run diagnostics for your network. One is for Mac and the other for PC. You will see values for signal strength, noise, nearby networks. If you are unsure of how to read the report you can post the results here.
You can also take the Apple TV to another location to test on a different network.
I don't know the model Apple TV, I don't know what the DNS is or how to set it to auto. I'm on wifi, I don't know how to try ethernet and I have no clue what istumbler or netstumbler.
Your dealing with someone who, obviously, is not tech savvy or computer terminology aware.
I cannot link up my apple tv. first it says I'm not entering the correct password and then It says I'm not connected to the internet
