Bulging battery on series 1 watch

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I have the same problem battery has bulged and caused the face to come off. Took it to apple shop to be told yes it’s a major problem apple has but unfortunately we can’t repair it but we can give you a refurbished watch for £75.

This watch cost me£600 and now am being told after 3 years it’s useless and now needs to be binned. I think a big company like apple should be coming to the table and replacing or repairing watch after all if you spend that amount on a watch you would think if apple is as good as they say it should last longer than 3 years.

I am am really annoyed tonight we have 7 different apple products in our household and by the look of things there won’t be anymore

shocking customer service tonight.

Regards

Gordon

Lithium ion batteries swell as they age. There's nothing abnormal or surprising about that. Apple did extend the coverage of the battery for the original Apple Watch from one year to three years. When did you buy your watch?

Is this an issue on all version of the watch, or just series 1? If it is limited to series 1, it should be replaced by a refurbished series 2. But then they couldn’t extort $79 every 2-3 years, so they don’t do it. Apple has definitely let its customers down.

All lithium ion batteries can swell as they age. That's batteries in watches, phones, laptops. It is simply a function of the technology.

Apparently, Apple believed that the batteries in the original Apple Watch were at risk of swelling sooner than they would have anticipated, so, they extended the warranty on them for an additional two years. If however, your watch is more than three years old, you are no longer covered.