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Unable to use App Store

I will like to be able to open App Store so I can download the Grammarly. I cannot do it because it is using my old email that I do not use anymore.

Posted on Aug 26, 2019 2:36 PM

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Posted on Aug 26, 2019 7:46 PM

Have you changed your Apple ID email address or password recently?


What to do after [or before] you change your Apple ID [email address] or password - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.

https://support.apple.com/HT204071

1 reply
Question marked as Best reply

Aug 26, 2019 7:46 PM in response to DIO71-48Lita

Have you changed your Apple ID email address or password recently?


What to do after [or before] you change your Apple ID [email address] or password - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.

https://support.apple.com/HT204071

Unable to use App Store

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