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Cannot access iTunes store

With a MacBook Air early 2014

iOS Mojave 10.14.6

& iTunes 12.9.5.5


MacBook Air

Posted on Aug 26, 2019 2:52 PM

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Question marked as Best reply

Posted on Aug 26, 2019 7:45 PM

If you can't connect to the App Store, iTunes Store, or Apple Books - https://support.apple.com/HT201400


Resolve issues between iTunes and third-party security software - https://support.apple.com/en-us/HT201413 - You can’t connect to iTunes Store to buy or download content.

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Cannot access iTunes store

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