You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Exchanging iPad

Hello,

I have a 6th generation iPad without any damage and I was wondering if it’s possible to exchange and pay the difference for a larger, new iPad generation.

iPad (6th gen) WiFi

Posted on Aug 26, 2019 3:25 PM

Reply
3 replies

Aug 26, 2019 4:12 PM in response to bryanna1410

If you have had this iPad longer than 14 days, you won't get what you paid for it in exchange for a different iPad. You had exactly 14 days from the date of purchase to return it to Apple for a 100% refund, which you could use towards the purchase of anything you wanted.


You can use the Apple Trade Up program, but as mentioned, you're not going to get what you paid for the device. If you've owned your iPad longer than 14 days, you would likely be better off financially to sell the iPad to someone you know. If you do that, make sure you prepare the iPad properly for a new user. This link explains how to do that:


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Exchanging iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.